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MSPAnywhere is fast, reliable remote control software to help you deliver great remote support to your IT services customers. PSA & Ticketing Manage ticketing, reporting, and billing to increase helpdesk efficiency. Automated Threat Monitoring Detect, respond to, and report on threats across your managed networks. Remote Support Help support customers and their devices with remote support tools designed to be fast and powerful.
Postato il DURHAM, North Carolina – January 10, 2017 –, a global leader in delivering comprehensive, scalable IT service management solutions to MSPs, today announced that users of its MSP Anywhere™ powered version of Take Control can now access Mac® devices remotely. This latest release allows IT pros to provide full support to their Mac customers in the same way as Windows® users. Allows IT service providers to remotely connect to machines to solve IT issues quickly and easily. It gives the ability to connect quickly to a machine, open live chat with customers, transfer sessions to other technicians, ask questions in group chat or silently transfer files in the background without disturbing customers.